Remotepc not starting2/19/2023 ![]() ![]() causes of the issue along with solutions that you can use to get rid of the error for good. In this article, we’ll be discussing a generic issue of Remote Desktop where it fails to connect to the remote connection i.e. Having a working internet connection is mandatory on both systems for a successful connection. The computer with which you want to connect can be in any part of the world and you will be able to access and use it if you have the right credentials and needed software. Remote desktop is a very handy feature which allows you to connect to other computers running Windows and use them without the need to be physically in front of that computer. The remote computer is not available on the networkįix: Remote Desktop Can’t Connect to the Remote Computer for one of these Reasons.Remote access to the server is not enabled.The error message indicates three of the following reasons: Enable ActiveX Controls in Internet Explorer.The error ‘ Remote Desktop can’t connect to the remote computer for one of these reasons’ can occur due to lots of reasons including wrong login credentials, connectivity issues or the use of HTTP/UDP protocol.Click Close to exit the properties dialog.Select File and Printer Sharing for Microsoft Networks and click OK.In the network component type, select Service and click Add.If you do not find this option, click Install button.Select the "File and Printer Sharing for Microsoft Networks" and click OK.In the connection properties dialog, select the General tab.Right-click the network connection and select Properties.Select Start -> Settings -> Network Connections.Enable "File and Printer Sharing for Microsoft Networks" in the network adapter of the client computers.Remove the virtual IP address/ correct the IP address in the IP Address text field.Click on Edit IP icon under the IP Address field.Select the Tools tab and go to Remote Control.Verify whether the IP Address of the selected computer is shown correctly In case there is a Virtual IP, you will need to remove the virtual IP Address for Remote Control.Specify and use the IP Address of the computers to connect, if you have computers with same name in two different domains/workgroups.Check if the selected computer is down.refers to the Web port to access the client, the default being 8020.ĭouble-click the msi file to install the agent manually. refers to the machine running Endpoint Central and If not install the agent in the client machines manually. Add "Remote Assistance" to the Exception List of windows Firewall.Ĭheck if the the Agent is installed in the Client Computer.Add the TCP port 8041 to the exceptions list.Browser issues like absence of JAVA plug ins and Active X controls.įirewall running in the machine in which Endpoint Central MSP Server is installed may block requests.Inability to access the target computer.If you are unable to connect, you can be sure that the firewall is blocking communication between the Endpoint Central server and agent. Execute the following command in the Command Prompt window: telnet Desktop_Central_Server_IP Remote_Control_Gateway_Port To confirm this, you can try connecting to the Endpoint Central Server from the Client machine using Telnet. Firewall is blocking the communication.Problems in viewing remote desktops may occur due to one or more of the following reasons: Unable to establish connection to a remote desktop from Endpoint Central Server. Unable to connect to Remote Desktop Problem
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